Frequently Asked Questions for Members

General Questions

Q- How do I change my email address on the Member Portal?

A- You can update your personal information, including your mailing address, email, and phone number by signing into your account at www.pbucc.org. From the Benefit Selection screen, click on View My Pension and Other Benefits, then, select the Take Action tab, and choose Change My Personal Information.

Q- How can I reset my password?

A- If your password is not being accepted, on the Member Portal homepage, click on the Forgot/Reset Password link and follow the instructions.

Account questions

Q- Where can I get a copy of the Housing Resolution Letter?

A- The Housing Resolution letter is located under News and Resources on our website (www.pbucc.org). Simply click the News & Resources image, then select Tax Resources on the left-hand menu to access the Housing Resolution letter and other tax resources.

Q- Where can I get a copy of the Clergy Tax Return Preparation Guide?

A- Please visit our website at www.pbucc.org. Click on News and Resources image, then select Tax Resources on the left-hand menu to access the Tax Return Preparation Guide and other tax resources.

Q- How can I change my banking information?

A- You may update your banking information by completing a Direct Deposit Form. You can access the Direct Deposit form on our website, www.pbucc.org or by clicking here.

Q- Can I roll over money into the Pension Boards?

A- Yes. You may rollover money from a qualified plan into the Pension Boards plan by completing a Request for Direct Rollover of Funds to the Pension Boards form. You may access this form on our website, www.pbucc.org, or by clicking here.